COVID-19 Related ADGM Circulars and Services Information

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ADGM Issued Circulars

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Circular no (32) of 2020
Effective date 11 August 2020
Status : In force

Reopening of Prayer Rooms

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Circular no (31) of 2020
Effective date 11 August 2020
Status : In force

Health & Safety Requirements for Offices Updated

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Circular no (30) of 2020
Effective date 29 July 2020
Status : In force

Mall operating requirements

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Circular no (29) of 2020
Effective date 18 June 2020
Status : Replaced by RA Circular No. 30 of 2020

Mall operating requirements

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Circular no (27) of 2020
Effective date 10 June 2020
Status : Replaced by Circular No. 31 of 2020

Health and safety requirements for return to office

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Circular no (26) of 2020
Effective date 02 June 2020
Status : Replaced by RA Circular No. 29 of 2020

Mall Operating Requirements – Maximum Capacity Update

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Circular no (25) of 2020
Effective date 30 May 2020
Status : Replaced by RA Circular No. 26 of 2020

Shopping mall reopening and operating requirements – trading hours and goods exchange & refunds update

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Circular no (24) of 2020
Effective date 22 May 2020
Status : Replaced by RA Circular No. 25 of 2020

Shopping mall reopening and operating requirements update

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Circular no (23) of 2020
Effective date 20 May 2020
Status : Replaced by RA Circular No. 24 of 2020

Shopping mall reopening and operating requirements

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Circular no (21) of 2020
Effective date 06 May 2020
Status : Replaced by RA Circular No. 23 of 2020

Shopping mall reopening and operating requirements

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Circular no (20) of 2020
Effective date 27 April 2020
Status : In force

Continuation of restriction on any events in Al Maryah Island

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Circular no (19) of 2020
Effective date 27 April 2020
Status : Replaced by RA Circular No. 21 of 2020

Shopping mall reopening requirements

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Circular no (18) of 2020
Effective date 22 April 2020
Status : Expired

Working hours in the ADGM during the Holy month of Ramadan

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Circular no (17) of 2020
Effective date 14 April 2020
Status : Replaced by Circular No. 32 of 2020

Continuation of temporary closure of prayer rooms

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Circular no (16) of 2020
Effective date 05 April 2020
Status : In force

Distance education requirement

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Circular no (15) of 2020
Effective date 05 April 2020
Status : In force

Temporary suspension of valet parking

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Circular no (14) of 2020
Effective date 29 March 2020
Status : Replaced by RA Circular No. 27 of 2020

Maximum proportion of staff working in office

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Circular no (13) of 2020
Effective date 28 March 2020
Status : In force

Temporary suspension of dining in hotel restaurants and cafes

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Circular no (12) of 2020
Effective date 25 March 2020
Status : Replaced by RA Circular No. 19 of 2020

Additional temporary suspensions and restrictions in Al Maryah Island

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Circular no (11) of 2020
Effective date 22 March 2020
Status : Replaced by RA Circular No. 13 of 2020

Additional temporary suspensions and restrictions in Al Maryah Island

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Circular no (10) of 2020
Effective date 19 March 2020
Status : Replaced by RA Circular No. 11 of 2020

Suspension of spas, lounges and entertainment facilities

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Circular no (9) of 2020
Effective date 18 March 2020
Status : In force

Health and Safety Obligations on ADGM Licensed Food Establishments

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Circular no (8) of 2020
Effective date 17 March 2020
Status : Replaced by RA Circular No. 17 of 2020

Closure of Mosques and Prayer Rooms in Al Maryah Island

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Circular no (7) of 2020
Effective date 15 March 2020
Status : Replaced by RA Circular No. 12 of 2020

Temporary suspension on cinema and electronic and entertainment venue activities in Al Maryah Island

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Circular no (6) of 2020
Effective date 14 March 2020
Status : Replaced by RA Circular No. 20 of 2020

Temporary Restriction on Events in Al Maryah Island

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Circular no (4) of 2020
Effective date 11 March 2020
Status : In force

Ban on Serving Shisha

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Circular no (3) of 2020
Effective date 09 March 2020
Status : Replaced by RA Circular No. 16 of 2020

Measures to limit the spread of Corona virus (Covid-19)

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RA Guidance for Entities During COVID-19

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The Registration Authority has issued this guidance to assist ADGM licensed persons, their advisors and stakeholders, by outlining the financial and non-financial support measures and initiatives implemented in light of the COVID-19 pandemic.

The guidance also highlights existing arrangements within the RA, and features of ADGM’s commercial legislation, that may be of assistance to licensed persons during the challenges and disruption caused by the pandemic.

The guidance will be reviewed and updated as further information or measures are identified that will assist.

COVID-19 Implications for Data Protection

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Guidance note COVID-19 Implications for Data Protection

Visas and Government Services

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As of Saturday, 14th March the Federal Authority for Identity and Citizenship imposed new rules regarding the entrance of visitors to the UAE. These rules were put in place to safeguard the health and safety of the people and residents of the UAE, due to the recent coronavirus (COVID-19) situation.


As such, no new entry permits are being processed post 17th March, as well as those applicants who had entry permits issued before this date, but are not yet in the country, will not be granted entry.


If you are due to complete your medical screening, please note no appointments will be made available to applicants who have inside the country for less than 14 days.


As of 19th of March, entry has been suspended to the UAE for residence visa holders who are abroad, starting at noon today for two weeks.


Any additional changes to the services will be announced through the ACCESSADGM platform.


Please note that the UAE Ministry of Foreign Affairs & International Cooperation has launched an new service "Twajudi Residents". This service will enable valid UAE Residents visa holders who are currently outside UAE to register their information in this service, which will enable MOFAIC to contact them in order to arrange and coordinate for them to come back to the UAE.
Service can be accessed via the following link:

https://www.mofaic.gov.ae/en/services/twajudi-resident


For any enquiries regarding visa services please email: accessadgm.cases@adgm.com
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Document Collection

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Original Licenses:


In an effort to safeguard the health and safety of our staff and community, we have temporarily suspended the collection of original documentation until May 3rd. All available appointments after this time will be shown on the appointment booking link.



Corporate Services:


Any corporate services requests received through the Online Registry Solution will be processed, however,only electronic copies are available.
For any enquiries or support please email: ors.support@adgm.com.

Visiting the Offices of ADGM

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Please note, we recommend that any nonessential visits to our offices are rescheduled. If you do need to visit the ADGM premises, please note that the entrances on the lower ground (Galleria level) are no longer open.


All visitors must enter the reception areas on the ground floor and follow the safety procedures (temperature check and complete questionnaire) before entering the building.

Employment Regulations FAQs (COVID-19)

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Information on the employment framework in ADGM during the Coronavirus (COVID-19) Crisis

Employment Regulations FAQs (COVID-19)

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Annual Accounts Filing Extension

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In line with ADGM’s support measures due to the COVID-19 pandemic, if your accounts will be late because your company is affected by COVID-19, you may be eligible to apply for a 3 month extension to file your accounts provided that your filing deadline is before 1 January 2021 and your filing deadline has not yet passed.


To apply you must complete the application form below and submit it via email to the Monitoring & Enforcement Team at: monitoring@adgm.com.


If you require further information or clarification regarding applications for extension of accounts filings, please email the RA’s Monitoring & Enforcement Team at: monitoring@adgm.com.