Abu Dhabi boasts first-class infrastructure and unparalleled global connectivity, making it a premier international destination. Its exceptional qualities make it an ideal location to live, work, and conduct business.
A financial centre that provides transparency, efficiency, and integrity, through its progressive frameworks, future focused infrastructure, all within a familiar independent legal jurisdiction – ADGM is the perfect platform for success.
AccessRP is a next-generation digital platform transforming the real estate experience in ADGM. Designed to streamline interactions across the ecosystem, AccessRP brings together landlords, developers, and tenants in one seamless environment, providing real-time access to services, data, and insights.
Our community of business professionals, entrepreneurs, and investors can depend on ADGM to provide timely news and reliable insights.
At ADGM, we offer various support options, including contact details, FAQs, enquiry forms, and a whistleblowing form.
AccessRP is ADGM's digital platform for real estate services, bringing together landlords, developers, and tenants in one place. This all-in-one solution integrates with external entities including ADDC and ICP, and provides access to property management tools, real-time services, and transaction insights across Al Maryah and Al Reem Islands.
To access the portal, visit AccessRP.
Lessors and tenants can enjoy a seamless, fully digital leasing journey - from initiating, formalising and reviewing lease terms to approving them with confidence, ensuring every lease is properly and accurately registered.
Lease registration, renewal, and modification requests are typically initiated by the property owner or the lessor, allowing tenants to review and approve them quickly and securely via AccessRP.
Services include:
Lease Agreement Registration
Lease Agreement Renewal
Lease Agreeement Modification
AccessRP provides buyers and investors a virtual property transfer journey that allows them to complete sale transactions, formalise ownership transfer, and update property records digitally and securely.
Investors can also explore AccessRP's Project Directory for all upcoming projects, developments, as well as existing projects in Al Maryah and Al Reem islands.
Services include:
Transfer of Interest
Mortgage Registration
Unit Title Deed Certficate Issuance
Property owners and sellers on Al Maryah and Al Reem islands can access end-to-end digital services, allowing them to transfer ownership, lease, manage, and issue official records for their properties securely.
Services include:
Owners who are not UAE residents may appoint representatives via registered Power of Attorney (POA) through the platform.
Authorised property management companies can seamlessly manage leasing and property management journeys on behalf of property owners on AccessRP.
Services include:
Property Management Agreement Registration
Property Management Agreement Renewal
Lease Agreement Registration
Lease Agreement Renewal
AccessRP supports real estate developers across project registration, trust account registration, and off-plan sales, faciliating transactions and requirements from registration to completion through a unified digital platform.
Services include:
Off-Plan Plot Buy and Sell Registration
Off-Plan Unit Buy and Sell Registration
Digital Transfer of Interest
All UAE residents with a valid Emirates ID (EID) or a valid entry visa with a Unified ID (UID) will automatically have an account on AccessRP, which can be accessed using their UAE Pass. Non-UAE residents can sign up for a UAE Pass on the AccessRP login page by clicking on ‘Register for UAE Pass’.
The UAE Pass app is the first national digital identity and signature solution that allows users to authenticate themselves to government service providers via a smartphone. It also enables the secure digital signing of documents.
Download the UAE Pass app and follow the on-screen instructions to activate your account. You may also visit the UAE Pass website for more information.
The UID number can be found on your entry permit or visa. If you are unsure of your UID or you used biometrics to enter the country you can find your UID at the following link: https://www.gdrfad.gov.ae/en/unified-number-inquiry-service
On AccessRP, an individual account is for a single person. This person can be involved in real estate transactions (e.g., as a tenant or owner) or act on behalf of a company. A company account is specifically for a company itself and represents the company's interests.
To create a new company account on AccessRP, a company representative must log in using UAE Pass, which automatically generates an individual user profile. The representative must then apply for the "Create Company Account" service, including all necessary documents. Once the application is reviewed and approved by ADGM, the company account is created and linked to the individual's profile, allowing them to switch between the individual and company accounts.
Alternatively, you can use the manual profile creation service. This can be done through two ways:
You can log into AccessRP using your UAE Pass credentials to manage your property directly.
If you prefer, you can also appoint someone to manage your property on your behalf using a Power of Attorney (POA). To do this, you will need to prepare a POA document, have it notarised (either in person or through an e-notarisation service), and translate it if needed.
The document should clearly state what powers the representative will have. Once the POA is ready, your representative must register it on AccessRP using the “Register Power of Attorney” service.
Another option is to appoint a property management company to take care of lease-related matters for you.
Yes, you can log onto AccessRP from abroad. UAE Pass access is not restricted by your location.
Yes, you can initiate, approve, or decline applications on AccessRP even when you are abroad.
Yes, if it is a company account, multiple employees can access the same company account through their individual accounts. The permission to access the company account can be given by the admin users (one who determines the roles and permissions of the company). Each company can have up to two admin users.
To become an admin user, you can select ‘admin’ while opening the employee profile and submit required documents which will be verified and approved by ADGM.
An individual’s account does not require a Power of Attorney.
However, in case of a company account, the individual accessing the company account must have Power of Attorney to give approvals for the services such as leasing, buying, and selling, mortgaging, etc.
You can update your personal information via the Ministry of Interior (MOI) app. The changes will automatically be reflected on AccessRP.
Only the landlord or their representative can start a tenancy contract.
It is the responsibility of the landlord to pay the lease registration fee for both commercial and residential leases.
The tenancy contract grace period is a rent-free period that can be set by the lessor. The duration can be between zero and 90 days.
Tenants must have a valid commercial licence in ADGM to register a lease agreement. Both tenants and landlords must have a valid profile on AccessRP.
The landlords can simply log into AccessRP, create a profile (if a profile has not already been created), select the service to register a lease, find the unit and tenant on the system, and add them to the lease.
Registration of a lease can take place within one month after the effective agreement start date without incurring penalties.
Yes, you can register your lease with a start date in the future if the tenant has a valid commercial licence, and the new lease does not overlap with an existing lease on the same unit.
No, the lease end date does not need to be before the expiry date of the commercial licence. If the licence is expiring before lease expiry, the tenant is still liable to pay for the remaining period till the expiry of the lease agreement.
Yes, both contract parties should approve the Lease Agreement.
A POA holder may proceed with approval on behalf of the other parties, provided the POA grants them the appropriate authority.
A Premise ID is a 10-digit number indicated in your Tenancy Contract, e.g., 1234567890. When entered, your property address will automatically populate the relevant field. It serves as a unique identifier issued by TAQA, linking your property details to the electricity usage meter installed at your premises.
You can contact TAQA to obtain your Premise ID.
If your contract is active, you can update the Premise ID using the Tenancy Contract Modification service in AccessRP. You can also update the Premise ID by updating your property details in TAMM.
Either the lessor or the tenant can pay the TAQA bill, if this is identified during the contract registration process.
If the contract states that the TAQA bill will be paid by the tenant, or if the property premise ID is shared with another property, please email accessrp.support@adgm.com so the team can review the account.
If the contract has expired, the TAQA bill will continue to be charged to the tenant unless the expired contract is properly closed. Please use the Lease Agreement Expiration service to ensure that the bill is addressed to the correct party.
This is a technical issue that happens when the property’s Premise ID is shared with another property. In this case, by default, the bill will be charged to the landlord not the tenant. Contact accessrp.support@adgm.com so the team can support you.
You can update the occupant details using the Lease Agreement Variation service in AccessRP. The lease contract should still be valid to be able to use this service.
The lessor can add occupants when registering the contract. During the contract period, the lessor may modify the contract to add additional occupants.
An occupant must have an EID to be added to the lease agreement.
A maximum of three occupants is allowed per bedroom in the unit.
Yes, for residential lease agreements, a “Pets Allowed” clause can be included in the contract to reflect permission.
Yes, the lessor can add occupants to the contract.
Yes, occupants can be added and removed as needed, when agreed by the lessor and tenant. This can be done during the validity of the lease using the Tenancy Agreement Variation service on AccessRP.
This may be a technical issue. Please contact accessrp.support@adgm.com for assistance.
The annual rent is calculated using the following formula:
Annual rent = (Contract Amount / (Contract Duration in Days − Grace Period in Days)) x 365
Residential Lease Agreements:
Commercial Lease Agreements:
Rent instalments are subject to a mutual agreement between the lessor and lessee.
ADGM allows a 7-day period from the date of registration during which you can modify your lease agreement. If this grace period has passed, you have the following options based on your need:
Yes, the lessor can add occupants to the contract.
Yes, occupants can be added and removed as needed, when agreed by the lessor and tenant. This can be done during the validity of the lease using the Tenancy Agreement Variation service on AccessRP.
Yes, approval from both parties is required to modify the tenancy contract.
You cannot change a tenant during an active tenancy agreement. An existing agreement must be closed, and a new agreement registered.
For residential lease agreements, the annual rent amount should not be increased by more than 5%. For commercial lease agreements, there is no limit.
The lessor must initiate the cancellation request, and the tenant must approve the application.
A tenancy contract can be closed once it has expired.
Yes, the contract can be cancelled before the term ends if both the lessor and tenant approve the application, or if a court order is obtained.
Landlords can apply for “Surrender of lease” service on the system to cancel an existing contract.
You can register a new lease with an effective start date immediately following the expiry of the current lease.
You can obtain a court order from the ADGM Courts to terminate the lease. Upon receipt of the court order, you can apply for the lease termination service and attaching the court order. The service request will then undergo a review process by ADGM. Once the termination request is approved, the property will be released on the platform.
Upon renewal, the contract amount can be increased by a maximum of 5%, and the listed occupants can be modified.
The tenancy contract can be renewed up to 90 days before it expires.
Yes, you can renew a tenancy contract through AccessRP.
There is currently no fixed timeframe for renewal beyond the 90-day window before expiry.
No, the tenant cannot initiate the renewal of the contract. Only the lessor is allowed to apply for a renewal.
No, you cannot replace the tenant during the renewal process.
To download your receipt, go to the Application/Task tab, click on the service, then click the Download Receipt button.
Log onto your profile, go to My Wallet & Payments, and select List of Transactions to view your most recent account activities.
Your personal contact details are linked to your Emirates ID/Unified Number profile. You can update your email address and other contact details through the Ministry of Interior (MOI) app.
If the application is submitted online, payment must be made using your AccessRP Wallet or a credit card. For in-person submissions at ADGM’s offices, payment can be made at the transaction desk using a credit card or a manager’s cheque.
Refunds are subject to each individual case. To request a refund, please email accessrp.support@adgm.com. Your request will be reviewed, and you will be notified if it meets the eligibility criteria.
The AccessRP wallet is the amount you have preloaded on your AccessRP account that can be used for transactions.
Go to your profile and click on ‘My Wallet & Payments’. Select ‘Top Up Wallet’, enter the amount you wish to add in dirhams, and follow the prompts to complete the payment.
You can use these two methods to top-up your wallet:
Yes, you can use your AccessRP Wallet to pay for all services available under your account.
You can top up your AccessRP wallet until you reach the required amount. Alternatively, you can use the wire transfer option. For more information, please email: accessrp.support@adgm.com.
You may not have enough balance in your Wallet. If you have sufficient funds but are still receiving an error message, please email: accessrp.support@adgm.com to investigate the issue.
Yes, you may use multiple credit and debit cards.
AccessRP maintains records only for properties within ADGM’s jurisdiction, which includes Al Maryah Island and Al Reem Island.
If you are unable to locate your property details and your property is situated on either Al Maryah Island or Al Reem Island, please contact ADGM’s Real Estate & Infrastructure customer support at accessrp.support@adgm.com.
Log into your AccessRP account, click on Applications, then in the Applications search filter, select Drafts as the Application Status. Click Review Application to proceed.
Log into your AccessRP account, click on Applications, locate the application you want to approve and under Tasks, you can review and approve it.
Please email: accessrp.support@adgm.com for assistance.
Currently, there is only one type of agreement - the Property Management Company (PMC) agreement. This allows only licensed property management companies to manage properties on behalf of owners.
Common conditions include allowing a second party (the PMC) to manage the property, collect rent on behalf of the owner, and the terms for PMA termination.
You can add or remove units within the same property plot.
Yes, you can modify the PMA through AccessRP.
There is no maximum duration for a PMA.
Yes, you need to apply for the Property Management Agreement Termination service in AccessRP once it has expired.
The PMA needs to be terminated to enable you, as the landlord, to take action on the properties you own.
You can edit the PMA permissions by initiating the PMA Variation service in AccessRP.
Both the property owner and the PMC can initiate the termination of the agreement. However, as with the Tenancy Contract, approval from both parties is required to complete the process.
You can track your application using its unique Application ID, which can be found at the top of any application you initiate.
Log into your profile, go to the Applications tab, and search for your application using the Application ID. This will display all related details, including the status of your application.
If your application is pending ADGM’s approval and you would like to follow up, please email: accessrp.support@adgm.com. We will contact the relevant department on your behalf.
This may be due to a technical issue. Please email: accessrp.support@adgm.com for assistance.
This indicates that your application is being reviewed by ADGM before it can be processed further.
If your previously approved and paid applications are not visible, please email: accessrp.support@adgm.com for assistance.
You may not be able to apply due to the following reasons:
If you are encountering any of the above issues, please email: accessrp.support@adgm.com.
Please take a screenshot of the error and email: accessrp.support@adgm.com.
Please email customer support at accessrp.support@adgm.com to resolve this issue.
Rejection notes are typically provided by ADGM. If your application was rejected without a reason, please email accessrp.support@adgm.com.
For real estate complaints or general residential concerns, residents, property managers, and owners may submit the Direct Contact Form with their contact details. Our team will respond at the earliest possible time.
Real estate disputes are referred to ADGM Courts and are not handled through this form.
For AccessRP general, service, or technical enquiries, please contact us at:
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