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  • Events

    Consumer Protection Retailer Breakfast Outreach

    Events ADGM Virtual Career Fair

    The ADGM RA Consumer Protection Team invites retail stores operating within ADGM to attend the upcoming Consumer Protection Retailer Breakfast Outreach.

    The session will provide:

    • Breakfast and networking with regulators
    • An overview of the ADGM Consumer Protection Regulations
    • Guidance on key retailer obligations and consumer rights
    • Practical insights to support regulatory compliance
    • An opportunity to engage directly with the ADGM team and ask questions
    29 - 30 Sep, 2026 8:30 AM - 11:00 AM Sept 29: The Galleria, Al Maryah Island Sept 30: Reem Mall, Al Reem Island
    Who Should Attend?

    ADGM-licensed retailers (Category C) should attend. To ensure effective engagement, each store should be represented by:

    • Store Manager(s)
    • Designated Sales Representatives
    • Team handling consumer complaints

    Additional representatives, including members of legal and compliance are also welcome to attend.

    When registering:

    • Retailers with stores on Al Maryah Island should register for the The Galleria session.
    • Retailers with stores on Al Reem Island should register for the Reem Mall session.
    • Retailers operating stores on both islands should register representatives for both sessions.

    Registration is by invite only.

    Agenda Time Session 08:30 AM – 09:00 AM

    Breakfast & networking

    09:00 AM – 09:10 AM

    Opening remarks

    09:10 AM – 09:20 AM

    Consumer protection regulations overview

    09:20 AM – 09:30 AM

    Consumer rights and retailer obligations

    09:30 AM – 09:40 AM

    Complaint handling expectations

    09:40 AM – 09:50 AM

    Common complaints trends

    09:50 AM – 10:00 AM

    Data protection in relation to consumer protection

    10:00 AM – 10:10 AM

    Permits

    10:10 AM – 10:20 AM

    Enforcement

    10:20 AM – 10:30 AM

    Question and Answer (Q&A)

    Register




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